• Email: [email protected]
• Phone: (888) 889-2840

Additional Cost Description:

None

Upon completion of this course, students will be able to...

• Accumulate transferrable skills as applicable to the use and function of electronic health record and practice management applications
• Describe practice management and electronic health record applications and hardware
• List advantages and disadvantages of the EHR
• Understand the workflow and revenue cycle
• Introduction to the functions of the PM and EHR
• Describe healthcare professionals’ roles related to information
• Explain differences between data and information
• Define health-information media and data collection tools
• Demonstrate collection of data elements
• Distinguish between practice management and hospital health information software
• Identify laws, regulations, standards and meaningful use
• Recognize and explain the use of administrative data
• Describe an accountable care organization (ACO) and the use of EHR
• Understand fee schedules and the merit-based payment system
• Explain the use of the Master Patient index and apply procedures to register a new patient
• Apply procedures to schedule a patient and edit demographic information
• Follow the steps to check in a patient and collect insurance information
• Understand the use of data collection tools
• Examine the importance of documentation accuracy and correction
• Describe the procedure to document past medical, surgical family and social histories
• Apply procedures to document vital signs
• Explain the SOAP note
• Identify elements of the history of present illness (HPI) and review of systems (ROS)
• Identify elements of the physical examination (PE)
• Locate information in the patient’s EHR and add new options
• List the advantages of speech recognition technology vs. Dictation and Transcription
• Explain and use e-Prescribing
• Understand the benefits of the computerized physician order entry (CPOE)
• Explain the importance of physician order tracking and locate the status of an order
• Explain and utilize the problem list
• Describe the claims management process
• Identify components of the encounter form/superbill
• Enter copayments and procedures into a patient’s account
• Demonstrate diagnosis and procedure coding using a database
• Explain the correlation between codes and documentation
• Describe an accountable care organization
• Identify components of a remittance advice (RA) and explanation of benefits (EOB)
• Investigate unpaid claims and apply payments to manage accounts receivable
• Discuss the compliance plan
• Gain an understanding of privacy and security for EHR use and HIPAA compliance
• Give examples of confidentiality and the use of the Notice of Privacy Practices
• Explain facility policies and compliance
• Describe EHR evaluation and implantation
• Follow proper procedures with use of the electronic health record
• Add users and providers to the system
• Understand EHR user rights, audit trails and restricted access
• Discuss EHR entry amendments, hiding entries and recovering entries
• Apply procedures to release health information and exchange information
• Maintain confidentiality and adhere to HIPAA and HITECH privacy and security requirements throughout the workflow
• Use of an internal communication tool using Messaging
• Differentiate between importing and scanning documents
• Understand master files and custom screens
• Develop a task list and set up system flags
• Describe the Dashboard as applicable to meaningful use
• Set up reports
• Illustrate index and registry use
• Explain data use for the credentialing process
• Compare the management of healthcare information and informatics
• Discuss how advancing information technology leads to improvement in patient care
• Gain an understanding of the use of patient portals and the personal health record
• Discuss a patient-centered medical home
• List and describe the use of three mobile devices used to share health information
• Describe the advancement of EHR use
• Apply EHR knowledge and skills to a complete revenue cycle scenario, send an electronic message and add a user
• Implement accuracy and completeness of documentation to positively affect patient safety and the revenue cycle
• Recognize diagnosis and procedure codes used in the medical record and their contribution to reimbursement
• Generate statistical, financial and census reports

Lesson 1 – An Overview of PM and EHR

Lesson 2 – Healthcare Data Structure

Lesson 3 – The Health Record – Administrative Data

Lesson 4 – The Health Record – Patient History

Lesson 5 – The Health Record – Clinical Content

Lesson 6 – Financial Management

Lesson 7 – The Law and Legal Issues

Lesson 8 – Information Management

Lesson 9 – Database Utilization

Lesson 10 – The Future of Health Information

Students will require a computer device with headphones, a microphone, webcam, up-to-date Chrome Web Browser, and access to YouTube. MedCerts programs require a PC, Mac, or Chromebook device, with a standard high-speed internet connection. Google Chrome is the preferred browser for training. Please note, while some activities may work on a mobile device or tablet, MedCerts programs are not designed to be used on these devices. Mobile devices and tablets are therefore not considered supported devices.

Ensure that your school or district network and device administrator establishes network access permissions or exceptions for online resources relevant to the course in which you are choosing to enroll. Ref., Michigan Virtual Course Allow List

Please review the Michigan Virtual Technology Requirements.