Essential Communication Skills
This one-semester course is intended as a practical, hands-on guide to help you familiarize with the communication skills required in a profession. This course covers the communication overview including the communication process, elements of effective communication, and barriers to communication. This course familiarizes you with communication skills required in business organizations. These skills equip you with the ability to participate in group discussions and solve workplace problems. You also learn about the use of technology in communication. Additionally, you will learn to use word processing and presentation software to create enhanced documents and presentations for your audience. Finally, you will learn about the role and applications of the Internet in electronic communication.
|Course Title (District):||Essential Communication Skills|
|Course Title (NCES SCED) :||Communication Technology|
|Course Provider :||Clintondale Community Schools|
|Content Provided By :||My Virtual Academy|
|Online Instructor Provided By :||My Virtual Academy|
|Standards Addressed :||Common Core State Standards|
|Academic Terms :||Open Entry / Open Exit|
|NCES SCED Code :||
How To Enroll:
|Enrollment Website :||https://www.myvirtualacademy.com/programs/specialized-programs/specialized-programs-application/|
|Email :||[email protected]|
Students and Parents: It is important to work closely with your local school counselor or registrar to follow the school's enrollment procedures. By clicking the "Start Registration Request" button below, you will be able to notify the school of your interest in registering for the online course. However, it is the responsibility of the district or school to review the registration request and approve or deny the request. Please make a note to follow up with your school after submitting a registration request.
Additional Course Information:
- Email: [email protected]
- Phone: 800-297-2119
Additional Cost: $0.0
Additional Cost Description:
Describe the basics of computer hardware and software.
Identify the different career choices available in the field of electronic communication.
Identify the techniques and functions of a keyboard.
Explain the use of word processing software to create, edit, format, enhance, review, and publish documents.
Explain the use of presentation software to create a basic presentation for a given audience.
Explain the history and terminology of the Internet and the World Wide Web and describe the functions of browsers.
Explain how to browse and communicate using the Internet.
Identify security risks and concerns associated with the use of the Internet.
Analyze key aspects of the communication process.
Use communication protocol and language in professional and social communication.
Exhibit proficiency with information technology by using computers, file management techniques, and software/programs effectively.
Use desktop publishing and multimedia presentation for communication purposes.
Use ethical and legal guidelines when preparing communication materials
iNACOL National Standards for Quality Online Courses
|Academic Content Standards and Assessments||Rating||Comments|
|The goals and objectives clearly state what the participants will know or be able to do at the end of the course. The goals and objectives are measurable in multiple ways.||Fully Met||Syllabus provided to students upon enrollment with standard alignment.|
|The course content and assignments are aligned with the state’s content standards, Common Core curriculum, or other accepted content standards set for Advanced Placement® courses, technology, computer science, or other courses whose content is not included in the state standards.||Fully Met||All standards are met by the curriculum.|
|The course content and assignments are of sufficient rigor, depth and breadth to teach the standards being addressed.||Fully Met|
|Information literacy and communication skills are incorporated and taught as an integral part of the curriculum.||Fully Met|
|Multiple learning resources and materials to increase student success are available to students before the course begins.||Fully Met||Assignments, discussions, videos, quizzes, etc.|
|Course Overview and Introduction||Rating||Comments|
|Clear, complete course overview and syllabus are included in the course.||Fully Met||Syllabus and course goals are provided to students upon enrollment in course|
|Course requirements are consistent with course goals, are representative of the scope of the course and are clearly stated.||Fully Met||All course goals are explained in the syllabus.|
|Information is provided to students, parents and mentors on how to communicate with the online instructor and course provider.||Fully Met||Contact information is provided to students, parents, and mentor which includes email and a Zoom telephone number (phone, text, Zoom)to reach the online instructor and course provider.|
|Legal and Acceptable Use Policies||Rating||Comments|
|The course reflects multi-cultural education, and the content is accurate, current and free of bias or advertising.||Fully Met|
|Expectations for academic integrity, use of copyrighted materials, plagiarism and netiquette (Internet etiquette) regarding lesson activities, discussions, and e-mail communications are clearly stated.||Fully Met||Documents on Academic Integrity and Plagiarisim are within each courses Syllabus for students to view. Course expectations are available to the student with 24/7 access.|
|Online instructor resources and notes are included.||Fully Met||Resources are available for students in the software program and teachers can upload notes in individual assignments.|
|Assessment and assignment answers and explanations are included.||Fully Met|
|Instructional and Audience Analysis||Rating||Comments|
|Course design reflects a clear understanding of all students’ needs and incorporates varied ways to learn and master the curriculum.||Fully Met||There are a variety of materials to expose students to content (projects, videos, interactive games, tutorials, problems, quizzes, etc.).|
|Course, Unit and Lesson Design||Rating||Comments|
|The course is organized by units and lessons that fall into a logical sequence. Each unit and lesson includes an overview describing objectives, activities, assignments, assessments, and resources to provide multiple learning opportunities for students to master the content.||Fully Met||The coure is organized into Units that have Tutorials, Mastery Tests, Unit Activities/Discussions and Unit Post Tests. Each unit has an overview of objectives to be mastered by the student in the syllabus.|
|Instructional Strategies and Activities||Rating||Comments|
|The course instruction includes activities that engage students in active learning.||Fully Met||The course includes activities/discussions that involve two-way communication with the instructor.|
|The course and course instructor provide students with multiple learning paths, based on student needs that engage students in a variety of ways.||Fully Met|
|The course provides opportunities for students to engage in higher-order thinking, critical reasoning activities and thinking in increasingly complex ways.||Fully Met|
|The course provides options for the instructor to adapt learning activities to accommodate students’ needs.||Fully Met|
|Readability levels, written language assignments and mathematical requirements are appropriate for the course content and grade-level expectations.||Fully Met|
|Communication and Interaction||Rating||Comments|
|The course design provides opportunities for appropriate instructor-student interaction, including opportunities for timely and frequent feedback about student progress.||Fully Met||Students can interact with their instructor via phone, email, text, instant message, and/or Zoom video message.|
|The course design includes explicit communication/activities (both before and during the first week of the course) that confirms whether students are engaged and are progressing through the course. The instructor will follow program guidelines to address non-responsive students.||Fully Met||MVA policy states that students will communicate with their instructor multiple times during a week to ensure engagement and learning within the course.|
|The course provides opportunities for appropriate instructor-student and student-student interaction to foster mastery and application of the material.||Fully Met|
|Resources and Materials||Rating||Comments|
|Students have access to resources that enrich the course content.||Fully Met||Students have access to translator, dictionary, reader tools, notebook etc.|
|Student evaluation strategies are consistent with course goals and objectives, are representative of the scope of the course and are clearly stated.||Fully Met|
|The course structure includes adequate and appropriate methods and procedures to assess students’ mastery of content.||Fully Met||Student's mastery of content is shown in activities during the tutorials, Mastery Tests on specific skills, the Unit Post Tests, Course Activities/Discussions and on the End of Semester Test (Final Exam).|
|Ongoing, varied, and frequent assessments are conducted throughout the course to inform instruction.||Fully Met|
|Assessment strategies and tools make the student continuously aware of his/her progress in class and mastery of the content.||Fully Met||Students are able to see their progress in Edmentum 24/7 through the home dashboard, and through a learner progress report.|
|Assessment Resources and Materials||Rating||Comments|
|Assessment materials provide the instructor with the flexibility to assess students in a variety of ways.||Fully Met|
|Grading rubrics are provided to the instructor and may be shared with students.||Fully Met|
|The grading policy and practices are easy to understand.||Fully Met||Students are able to see a learner progress report in Edmentum at any time during the course.|
|The course architecture permits the online instructor to add content, activities and assessments to extend learning opportunities.||Fully Met||Teachers are able to add projects, outside links, etc. to course materials.|
|The course accommodates multiple school calendars; e.g., block, 4X4 and traditional schedules.||Fully Met||Courseware is available 24/7.|
|Clear and consistent navigation is present throughout the course.||Fully Met||Students are provided with an orientation for every course.|
|Rich media are provided in multiple formats for ease of use and access in order to address diverse student needs.||Fully Met|
|Technology Requirements and Interoperability||Rating||Comments|
|All technology requirements (including hardware, browser, software, etc...) are specified.||Fully Met||All technology requirements for the course are specified in the Syllabus.|
|Prerequisite skills in the use of technology are identified.||Fully Met|
|The course uses content-specific tools and software appropriately.||Fully Met|
|The course is designed to meet internationally recognized interoperability standards.||Fully Met|
|Copyright and licensing status, including permission to share where applicable, is clearly stated and easily found.||Fully Met||Copywright and licensing information is linked at the bottom of the screen in Edmentum.|
|Course materials and activities are designed to provide appropriate access to all students. The course, developed with universal design principles in mind, conforms to the U.S. Section 504 and Section 508 provisions for electronic and information technology as well as the W3C’s Web Content Accessibility guidelines (WCAg 2.0).||Fully Met|
|Student information remains confidential, as required by the Family Educational Rights and Privacy Act (FERPA).||Fully Met||Student work is kept confidential within the school database system and courseware.|
|Accessing Course Effectiveness||Rating||Comments|
|The course provider uses multiple ways of assessing course effectiveness.||Fully Met|
|The course is evaluated using a continuous improvement cycle for effectiveness and the findings used as a basis for improvement.||Fully Met|
|The course is updated periodically to ensure that the content is current.||Fully Met||Courses are reviewed and updated by MVA and Edmentum annually.|
|Course instructors, whether faceto-face or virtual, are certificated and “highly qualified.” The online course teacher possesses a teaching credential from a state-licensing agency and is “highly qualified” as defined under ESEA.||Fully Met||All MVA instructors are licensed in the state of Michigan and are considered "Highly Qualified".|
|Instructor and Student Support||Rating||Comments|
|Professional development about the online course delivery system is offered by the provider to assure effective use of the courseware and various instructional media available.||Fully Met|
|The course provider offers technical support and course management assistance to students, the course instructor, and the school coordinator.||Fully Met||Support is available from the course provider as well as the school.|
|Course instructors, whether face-to-face or virtual, have been provided professional development in the behavioral, social, and when necessary, emotional, aspects of the learning environment.||Fully Met||All staff attend ongoing professional development sessions throughout the year to remain current with students and families needs.|
|Course instructors, whether face-to-face or virtual, receive instructor professional development, which includes the support and use of a variety of communication modes to stimulate student engagement online.||Fully Met|
|The provider assures that course instructors, whether face-to-face or virtual, are provided support, as needed, to ensure their effectiveness and success in meeting the needs of online students.||Fully Met|
|Students are offered an orientation for taking an online course before starting the coursework.||Fully Met||There is an orientation at the beginning of every class in Edmentum.|
Review Conducted By: My Virtual Academy
Date of Review: 07/29/2021
Unit 1: Introduction to Communication
Unit 2: Working with Documents
Unit 3: Technology for Communication
Unit 4: Using the Internet
|Term Type||Enrollment Opens||Enrollment Ends||Random Draw Date||Enrollment Drop Date||Course Starts||Course Ends||# of Seats||Course Fee||Potential Additional Costs|
|Drop Policy||Completion Policy||Term Type||Enrollment Opens||Enrollment Ends|
My Virtual Academy Tech Support is available Monday – Thursday, 8 AM – 8 PM, Friday 8 AM – 4 PM, and Saturday 8 AM – 2PM. Browser: Edge (latest), Internet Explorer® 11, Chrome (latest), Firefox (latest), and Safari (latest). Plug-Ins: Java, Office compatible software. For a small percentage of our legacy content, you may need the following plug-ins: Shockwave® and/or Plato® Xtras. Pop-Up Blockers: How to turn off pop-up blockers Mobile Browser Support: We support the following tablet configurations: OS – Android; Browser- Chrome (Latest version) OS – iOS; Browser – Safari (Latest version)