Restaurant Management
Course Description:
• Understand recipes, techniques, and equipment • Learn how to manage restaurant staff. • Learn about professional communications and ethics in restaurants • Learn about marketing and customer service. • Learn how to build a restaurant management career.
Course Details:
| Course Title (District): | Restaurant Management | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Course Title (NCES SCED) : | Particular Topics in Restaurant, Food and Beverage Services | ||||||||||
| Course Provider : | Genesee ISD | ||||||||||
| Content Provided By : | Fuel Education LLC | ||||||||||
| Online Instructor Provided By : | Fuel Education LLC | ||||||||||
| Standards Addressed : | None | ||||||||||
| Academic Terms : | Open Entry / Open Exit | ||||||||||
| NCES SCED Code : 16057 |
|
How To Enroll:
| Enrollment Website : | https://www.gennet.us |
|---|---|
| Email : | [email protected] |
| Phone : | 866.912.8588 |
Students and Parents: It is important to work closely with your local school counselor or registrar to follow the school's enrollment procedures. By clicking the "Start Registration Request" button below, you will be able to notify the school of your interest in registering for the online course. However, it is the responsibility of the district or school to review the registration request and approve or deny the request. Please make a note to follow up with your school after submitting a registration request.
Additional Course Information:
- Email: [email protected]
- Phone: 866.912.8588
Additional Cost: $0.0
Additional Cost Description: None
• Understand recipes, techniques, and equipment
• Learn how to manage restaurant staff.
• Learn about professional communications and ethics in restaurants
• Learn about marketing and customer service.
• Learn how to build a restaurant management career.
iNACOL National Standards for Quality Online Courses
| Academic Content Standards and Assessments | Rating | Comments |
|---|---|---|
| The goals and objectives clearly state what the participants will know or be able to do at the end of the course. The goals and objectives are measurable in multiple ways. | Fully Met | Learning objectives are provided at the beginning of each unit (chapter). Objectives are met via reading content as well as a variety of interactive activities including quizzes and tests in addition to the labs, threaded discussions, and podcasts. |
| The course content and assignments are aligned with the state’s content standards, Common Core curriculum, or other accepted content standards set for Advanced Placement® courses, technology, computer science, or other courses whose content is not included in the state standards. | Partially Met | Alignment available for reference. |
| The course content and assignments are of sufficient rigor, depth and breadth to teach the standards being addressed. | Fully Met | |
| Information literacy and communication skills are incorporated and taught as an integral part of the curriculum. | Fully Met | Opportunities to practice information literacy and communication skills are incorporated. |
| Multiple learning resources and materials to increase student success are available to students before the course begins. | Fully Met | Information is available in syllabus and course overview; details clarify policies and offer suggestions for student success. An online orientation and videos are also offered (ORN010). |
| Course Overview and Introduction | Rating | Comments |
|---|---|---|
| Clear, complete course overview and syllabus are included in the course. | Fully Met | A detailed syllabus, customized by the teacher at the start of each course is available in the Course Materials in D2L. |
| Course requirements are consistent with course goals, are representative of the scope of the course and are clearly stated. | Fully Met | |
| Information is provided to students, parents and mentors on how to communicate with the online instructor and course provider. | Fully Met | Located on the home page under Teacher Contact Information and in the syllabus. |
| Legal and Acceptable Use Policies | Rating | Comments |
|---|---|---|
| The course reflects multi-cultural education, and the content is accurate, current and free of bias or advertising. | Partially Met | |
| Expectations for academic integrity, use of copyrighted materials, plagiarism and netiquette (Internet etiquette) regarding lesson activities, discussions, and e-mail communications are clearly stated. | Fully Met | Academic Integrity guidelines are provided to each student in each course. The policy is located in the Course Materials section of each course. Specific academic integrity policies are developed by each school and are found in the school's policy handb |
| Privacy policies are clearly stated. | Fully Met | http://www.k12.com/privacy_policy/ |
| Instructor Resources | Rating | Comments |
|---|---|---|
| Online instructor resources and notes are included. | Fully Met | Instructional resources are available in course materials. |
| Assessment and assignment answers and explanations are included. | Fully Met | Instructor resources for the course including answer keys, rubrics, and scoring guides for dropbox assignments are located in the Course Materials. |
| Instructional and Audience Analysis | Rating | Comments |
|---|---|---|
| Course design reflects a clear understanding of all students’ needs and incorporates varied ways to learn and master the curriculum. | Fully Met | Instructor resources for the course including answer keys, rubrics, and scoring guides for dropbox assignments are located in the Course Materials. |
| Course, Unit and Lesson Design | Rating | Comments |
|---|---|---|
| The course is organized by units and lessons that fall into a logical sequence. Each unit and lesson includes an overview describing objectives, activities, assignments, assessments, and resources to provide multiple learning opportunities for students to master the content. | Fully Met | Instructor can adjust the pacing of course, alter assignments, and offer additional practice or extended learning in synchronous sessions to meet individual student needs. |
| Instructional Strategies and Activities | Rating | Comments |
|---|---|---|
| The course instruction includes activities that engage students in active learning. | Fully Met | |
| The course and course instructor provide students with multiple learning paths, based on student needs that engage students in a variety of ways. | Fully Met | |
| The course provides opportunities for students to engage in higher-order thinking, critical reasoning activities and thinking in increasingly complex ways. | Fully Met | |
| The course provides options for the instructor to adapt learning activities to accommodate students’ needs. | Fully Met | |
| Readability levels, written language assignments and mathematical requirements are appropriate for the course content and grade-level expectations. | Fully Met |
| Communication and Interaction | Rating | Comments |
|---|---|---|
| The course design provides opportunities for appropriate instructor-student interaction, including opportunities for timely and frequent feedback about student progress. | Fully Met | Interaction includes synchronous sessions, office hours, and email or voice contact. Students can monitor their own progress in the online gradebook. Most schools set policies for timely responses to student communication and updates of course progress an |
| The course design includes explicit communication/activities (both before and during the first week of the course) that confirms whether students are engaged and are progressing through the course. The instructor will follow program guidelines to address non-responsive students. | Partially Met | Fully met when implemented at the school; local policies |
| The course provides opportunities for appropriate instructor-student and student-student interaction to foster mastery and application of the material. | Fully Met | Teachers communicate regularly with students via email and telephone. In general, there are two exchanges per week. Students know how to contact the instructor (via phone and I email) and are encouraged to do so whenever needs arise. Teachers are required |
| Resources and Materials | Rating | Comments |
|---|---|---|
| Students have access to resources that enrich the course content. | Fully Met |
| Evaluation Strategies | Rating | Comments |
|---|---|---|
| Student evaluation strategies are consistent with course goals and objectives, are representative of the scope of the course and are clearly stated. | Fully Met | |
| The course structure includes adequate and appropriate methods and procedures to assess students’ mastery of content. | Fully Met |
| Feedback | Rating | Comments |
|---|---|---|
| Ongoing, varied, and frequent assessments are conducted throughout the course to inform instruction. | Fully Met | |
| Assessment strategies and tools make the student continuously aware of his/her progress in class and mastery of the content. | Fully Met |
| Assessment Resources and Materials | Rating | Comments |
|---|---|---|
| Assessment materials provide the instructor with the flexibility to assess students in a variety of ways. | Fully Met | |
| Grading rubrics are provided to the instructor and may be shared with students. | Fully Met | Instructor resources for the course include including answer keys, rubrics, and scoring guides for dropbox assignments. |
| The grading policy and practices are easy to understand. | Fully Met | Grading information docs and pacing guides are provided. |
| Course Architecture | Rating | Comments |
|---|---|---|
| The course architecture permits the online instructor to add content, activities and assessments to extend learning opportunities. | Fully Met | |
| The course accommodates multiple school calendars; e.g., block, 4X4 and traditional schedules. | Fully Met |
| User Interface | Rating | Comments |
|---|---|---|
| Clear and consistent navigation is present throughout the course. | Fully Met | |
| Rich media are provided in multiple formats for ease of use and access in order to address diverse student needs. | Fully Met |
| Technology Requirements and Interoperability | Rating | Comments |
|---|---|---|
| All technology requirements (including hardware, browser, software, etc...) are specified. | Partially Met | Technology Requirements are found on the K12 website and explained during course orientation: HS: http://www.k12.com/high-school-course-list/technical-requirements.html |
| Prerequisite skills in the use of technology are identified. | Fully Met | Can be fully met when implemented at the school; local policies |
| The course uses content-specific tools and software appropriately. | Fully Met | |
| The course is designed to meet internationally recognized interoperability standards. | Fully Met | EDL LTI enhanced course versions |
| Copyright and licensing status, including permission to share where applicable, is clearly stated and easily found. | Partially Met | http://www.k12.com/ip-policy.html http://www.k12.com/copyright_policy/ http://www.k12.com/online-educational-products-services-agreement-terms.html |
| Accessibility | Rating | Comments |
|---|---|---|
| Course materials and activities are designed to provide appropriate access to all students. The course, developed with universal design principles in mind, conforms to the U.S. Section 504 and Section 508 provisions for electronic and information technology as well as the W3C’s Web Content Accessibility guidelines (WCAg 2.0). | Partially Met | K12 encourages full compliance for WCAg 2.0 Level A and AA |
| Data Security | Rating | Comments |
|---|---|---|
| Student information remains confidential, as required by the Family Educational Rights and Privacy Act (FERPA). | Fully Met | Can be fully met when implemented at the school; local policies |
| Accessing Course Effectiveness | Rating | Comments |
|---|---|---|
| The course provider uses multiple ways of assessing course effectiveness. | Fully Met | Peer review and biannual family and student evaluations of courses are available at K12. A feedback system for families, mentors, teachers, and students helps to monitor and evaluate course effectiveness. Internal review of student success helps inform an |
| The course is evaluated using a continuous improvement cycle for effectiveness and the findings used as a basis for improvement. | Fully Met |
| Course Updates | Rating | Comments |
|---|---|---|
| The course is updated periodically to ensure that the content is current. | Fully Met |
| Certification | Rating | Comments |
|---|---|---|
| Course instructors, whether faceto-face or virtual, are certificated and “highly qualified.” The online course teacher possesses a teaching credential from a state-licensing agency and is “highly qualified” as defined under ESEA. | Fully Met | Teachers must meet professional teaching requirements set by the state. |
| Instructor and Student Support | Rating | Comments |
|---|---|---|
| Professional development about the online course delivery system is offered by the provider to assure effective use of the courseware and various instructional media available. | Fully Met | Instructors complete comprehensive virtual training, including use of courseware and media, before the school year begins. |
| The course provider offers technical support and course management assistance to students, the course instructor, and the school coordinator. | Fully Met | Students receive 24/7 technical support and course management through Customer Care: 866.K12CARE (866.512.2273). Instructors and School Coordinators have 24/7 support through Academic Services Helpdesk, school-based technology managers, and Operations Ma |
| Course instructors, whether face-to-face or virtual, have been provided professional development in the behavioral, social, and when necessary, emotional, aspects of the learning environment. | Fully Met | Instructors participate in professional development that focus on building skills and competencies to meet the needs of students and their families. A catalog of 400+ professional development offerings for educators to choose from are available at K12trai |
| Course instructors, whether face-to-face or virtual, receive instructor professional development, which includes the support and use of a variety of communication modes to stimulate student engagement online. | Fully Met | Instructors complete virtual training before the start of school and ongoing support and training, including an instructional coach and mentor (for new teachers) to help them build communication skills via multiple modalities. |
| The provider assures that course instructors, whether face-to-face or virtual, are provided support, as needed, to ensure their effectiveness and success in meeting the needs of online students. | Fully Met | |
| Students are offered an orientation for taking an online course before starting the coursework. | Fully Met | Students attend an online orientation course (ORN010); they also participate in synchronous orientations with local school staff. |
Review Conducted By: Fuel Education LLC
Date of Review:
08/29/2018
Restaurant Management: What You Need to Know
• Identify different types of restaurants.
• Recognize the importance of customer needs.
• Manage and support staff.
• Track expenses and profit.
How Restaurants Work
• Identify the different roles in the front of house.
• Recognize job responsibilities in the kitchen.
• Understand how the point-of-sale system works.
• Explore how the restaurant manager functions in this hierarchy.
COURSE INFORMATION
© 2017 K12 Inc. All rights reserved. Page 2 of 3
Copying or distributing without K12’s written consent is prohibited.
Food & Workplace Safety
• Understand essential safety regulations in the kitchen.
• Recognize the importance of proper employee training.
• Identify key food safety practices.
• List common food-borne illnesses.
Understanding Recipes, Techniques, & Equipment
• Understand how to read a recipe.
• Recognize ingredient quantities and preparation instructions.
• Explain some basic cooking techniques.
• Explore the function of commercial cooking equipment.
Managing a Restaurant Staff
• Make good hiring decisions.
• Recognize the importance of teamwork.
• Understand how to make a work schedule.
• Manage employee problems and challenges.
Professional Communications & Ethics in Restaurant Management
• Use active listening skills to hear and communicate effectively.
• Discuss the importance of nonverbal communication.
• Understand the ethical guidelines appropriate for a restaurant manager.
• Recognize the importance of employee-friendly policies.
Marketing & Customer Service
• Recognize the importance of customer service.
• Identify key ways to improve customer service.
• Discuss the types of customer feedback.
• Understand the components of a marketing plan.
COURSE INFORMATION
© 2017 K12 Inc. All rights reserved. Page 3 of 3
Copying or distributing without K12’s written consent is prohibited.
Building a Restaurant Management Career
• Fill out a job application.
• Write a résumé and cover letter.
• Prepare a portfolio.
• Make a self-care plan to handle stress and balance work and life obligations.
• Identify different types of restaurants.
• Recognize the importance of customer needs.
• Manage and support staff.
• Track expenses and profit.
How Restaurants Work
• Identify the different roles in the front of house.
• Recognize job responsibilities in the kitchen.
• Understand how the point-of-sale system works.
• Explore how the restaurant manager functions in this hierarchy.
COURSE INFORMATION
© 2017 K12 Inc. All rights reserved. Page 2 of 3
Copying or distributing without K12’s written consent is prohibited.
Food & Workplace Safety
• Understand essential safety regulations in the kitchen.
• Recognize the importance of proper employee training.
• Identify key food safety practices.
• List common food-borne illnesses.
Understanding Recipes, Techniques, & Equipment
• Understand how to read a recipe.
• Recognize ingredient quantities and preparation instructions.
• Explain some basic cooking techniques.
• Explore the function of commercial cooking equipment.
Managing a Restaurant Staff
• Make good hiring decisions.
• Recognize the importance of teamwork.
• Understand how to make a work schedule.
• Manage employee problems and challenges.
Professional Communications & Ethics in Restaurant Management
• Use active listening skills to hear and communicate effectively.
• Discuss the importance of nonverbal communication.
• Understand the ethical guidelines appropriate for a restaurant manager.
• Recognize the importance of employee-friendly policies.
Marketing & Customer Service
• Recognize the importance of customer service.
• Identify key ways to improve customer service.
• Discuss the types of customer feedback.
• Understand the components of a marketing plan.
COURSE INFORMATION
© 2017 K12 Inc. All rights reserved. Page 3 of 3
Copying or distributing without K12’s written consent is prohibited.
Building a Restaurant Management Career
• Fill out a job application.
• Write a résumé and cover letter.
• Prepare a portfolio.
• Make a self-care plan to handle stress and balance work and life obligations.
| Term Type | Enrollment Opens | Enrollment Ends | Random Draw Date | Enrollment Drop Date | Course Starts | Course Ends | # of Seats | Course Fee | Potential Additional Costs |
|---|---|---|---|---|---|---|---|---|---|
| Open Entry / Open Exit | 07/01/2025 | 06/30/2026 | 07/01/2025 | 06/30/2026 | 100 | $322 | $0 |
| Drop Policy | Completion Policy | Term Type | Enrollment Opens | Enrollment Ends |
|---|---|---|---|---|
| Semester courses are defined as 20 weeks, with an additional extension of 30 days that may be granted upon request. School staff can set the end date at the time of enrollment, and change the date as needed at no additional cost. 100% refund if course is dropped within 14 days of enrollment | Open Entry / Open Exit | 07/01/2025 | 06/30/2026 |
| School Year | Enrollment Count | Pass Count | Completion Rate | Notes |
|---|---|---|---|---|
| 19-20 | 0 | 0 | 0.0% |